Yvonne Mordi

Yvonne Mordi
CEO, 2wenty2 Hospitality & Allied Services.
10 years industry experience.
In a few words tell us about yourself
I grew up in a very hospitable family, I watched my parent always accommodating other families,playing host duty,taking care of children especially the mentally challenged people.They always sought for ways to lend a helping hand wherever they were and left people feeling better about themselves and as I watched them, I began to emulate the same.Unknowingly to me that I would one day begin a career in a service oriented industry. This drive made me pursue a degree in Hospitality Management.
What inspired your interest in the hospitality and tourism industry?
The most important thing for me is the passion for excellent service which is usually about going the extra mile to put smiles on people’s faces. I am an advocate of workplace excellence , I believe in 100% not 99.99.
What’s your vision for the hospitality & tourism industry?
Excellent services and Collaboration.
In what ways has your company contributed to the growth of the hospitality industry and it’s stakeholders?
Our passion for Excellence and Professionalism creates a platform where the industry will no longer lack informative education , knowledge and trends. This is done through an annual conference which gathers Hospitality professionals,entrepreneurs,students and upcoming brands.It is also a platform to discuss such as strong work ethics,dedication to service and a good personality.
What are your major challenges in your business?
As a growing company , the need the tendency to take up so many things at once was enticing but we have learnt to leverage More on our stronger areas so as to be more productive.
What are your thoughts on the state of the hospitality & tourism industry in Nigeria?
A great deal of Hospitality Education needs to be taken into consideration,It would be great to see more Hospitality schools here in Nigeria with Internationally recognized certifications that can be accepted anywhere in the world. Also more functional and sustainable bodies of Hospitality Professionals in Nigeria that will be there to provide support and mentorship for Hospitality Students and Entrepreneurs.
How do you intend to join in the campaign of changing the game and perception of the hospitality & tourism industry in Nigeria?
Through our annual conference(THIC) We will continue to provide Adequate information and Education so that the industry can thrive better.we will also collaborate with other stakeholders and Networks in order to promote the Industry.
Words of wisdom for intending and current industry stakeholders.
For some who ‘stumbled’ into the industry, Wherever you happen to find yourself, ,you must have the right attitude towards your work and give it your best shot. Always go the extra mile.
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